new to wayre? Start with our bestselling button up ✈️
Menu
Search Search Basket
0
Cart

Exchanges and Returns

Start an Exchange or Return

Exchanges

Apparel exchanges must be initiated within 30 days of wayre package delivery. Once the exchange label is created, the package must be shipped within a week.

Changed your mind and it's 31-60 days after your package was delivered? No problem, you're still eligible for an exchange or store credit during that window.

Customer must ship original, unworn, unwashed garment back to us in the original packaging.

Customers within the United States can use our online exchange system to start an exchange and receive a prepaid shipping label.

For international customers, a customer-paid shipping label is required on the return package as we cannot create labels originating internationally. Please email orders@shopwayre.com for assistance.

Once we receive the returned items in their original condition, we will ship out your exchange at no additional cost (both US and international).

Please note, size and color exchanges can be done with the same style only. To switch styles, please create a new order.

We do not accept exchanges on any of the following products:

Returns

Apparel returns must be initiated within 30 days of wayre package delivery. Once the return label is created, the package must be shipped within a week.

Changed your mind and it's 31-60 days after your package was delivered? No problem, you're still eligible for an exchange or store credit during that window.

Please note a $5 try-on fee per item is automatically assessed when processing returns (for both options - refund and store credit).

Customer must ship original, unworn, unwashed garment back to us in the original packaging.

Customers within the United States can use our online return system to start a return and receive a prepaid shipping label.

For international customers, a customer-paid shipping label is required on the return package as we cannot create labels originating internationally. Please email orders@shopwayre.com for assistance.

Once we receive the returned items in their original condition, we will process your return via your original payment method. Please note, you will be fully refunded for any returned items that are received in their original condition, but shipping charges are non-refundable.

We do not accept returns on any of the following products:

Shipping charges and Exchanges & Returns

Shipping charges are non-refundable once we pack and ship your order. We do not refund shipping charges if your items are returned or exchanged. Please see our Shipping page for more information.

FINAL SALE items

FINAL SALE items are clearly marked in the product title, which will display on the product page, in your cart, at checkout, and in your order confirmation. We do not accept exchanges and returns on FINAL SALE items.

Damaged items

We do not take back items that have been damaged during use, including but not limited to:

  • Oil or grease stains (i.e. cooking oil, sunscreen, etc.)
  • Cuts and tears
  • Etc.

Support

Need additional support on your order? We're here! Reach out to us at orders@shopwayre.com.

×